Areas We Support
Twelve areas, covering the classroom, the office and the infrastructure behind both.
Wired and wireless networks
Wi-Fi coverage
Classroom connectivity
Servers
Computers and devices
Microsoft 365
User support
Firewalls
Cybersecurity
Backup and recovery
Network monitoring
IT infrastructure assessment
Common School IT Challenges
Schools may experience:
Wi-Fi coverage problems
Slow network performance
Device issues
Connectivity problems in classrooms
Server problems
Security concerns
Limited internal IT resources
Lack of documentation
Felix Core can assess the environment and establish clear priorities, so limited budget goes to the problems that affect teaching most.
What Makes School IT Different
A school network carries more devices per square metre than most offices, and most of them belong to people who did not configure them. Coverage has to work in classrooms with thick walls, usage peaks at the same moment across the whole site, and the people relying on it are teaching rather than troubleshooting.
Budgets are set annually and spent deliberately, which means the order of work matters as much as the work itself.
Our approach is to establish what the environment can actually support, then sequence improvements so each one is useful on its own rather than only as part of a larger programme.
Access, Filtering and Separation
Schools need student, staff and guest access to be separated, filtered appropriately and manageable by the people who run the school day to day.
We can review how access is currently structured — networks, accounts, devices and filtering — and identify where the separation is weaker than assumed.
Related Services
The services schools use most:
Network Services
Wired and wireless infrastructure, Wi-Fi coverage, firewalls and performance troubleshooting.
Microsoft Services
Microsoft 365, identity and device management across staff and student accounts.
IT Assessment
A prioritised report on the current environment, with findings ranked High, Medium or Low.
Is Your School's IT Infrastructure Working as It Should?
Start with a structured assessment of your environment. You receive a prioritised report and decide what to act on.